John has given me a list of issues that we should focus on in regards to creating the self-check/mobilecirc presentation.
- Detail what hardware and software is optimal.
- Describe what physical layout and adjacencies of staff, hardware, service desk, etc. is preferred.
- Determine what staff/manager training is necessary.
- Include a set of management procedures for optimizing self-check usage.
- Include best practices for using MobileCirc
- Include a Summary of “Best Practices” and “Lessons Learned” for Implementing Self-Check & MobileCirc.
Additionally, others on the SIT team should be working to identify those locations that should be, or can be made ready to implement this plan, and proposing a schedule to make them ready, as well as providing a budget forecast for implementation.
Thanks,
Patrick
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